Política de reembolso

To ensure a smooth and efficient return process, please review the following policy guidelines carefully. We are committed to maintaining high standards of service and transparency in all transactions.

Eligibility for Returns

In order for a return to be accepted, the item must meet specific condition requirements. The product must be unused and maintained in the exact same condition as when it was received. Additionally, the original packaging must be retained and included with the return shipment. Items that show signs of wear, damage, or missing original packaging may not be eligible for a refund.

Return Timeframe

You have 14 days from the date of receipt to initiate a return request. Requests submitted after this period may not be processed. We encourage you to inspect your order promptly upon delivery to ensure it meets your expectations.

How to Initiate a Return

To begin the return process, please send an email to tax.17vend@icloud.com. In your message, include your order number and a brief description of the reason for the return. Please note: You must email this address to obtain the correct return shipping address and further instructions. Do not ship items back without receiving these details, as packages sent to unauthorized addresses may not be accepted or tracked.

Refund Processing

Once we receive your returned item and verify that it meets the eligibility criteria, we will proceed with the refund. The refund will be processed within 7-14 days. Please allow additional time for the funds to reflect in your account, depending on your payment provider's processing schedules.

If you have any questions or require assistance regarding your return, do not hesitate to contact us at the email address provided above. Our team is dedicated to providing professional support throughout this process.